Tag Archives | Work Relationships

Avoid Sending Angry Emails

The best way to address hurt feelings in the workplace is to confront your aggressor face-to-face and in an unemotional and professional tone and share your concerns. Talking things out is the only way to really resolve conflict. Still, most of us don’t relish—or take—this approach. In fact, many turn to a “safer” solution of […]

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Build Mental Muscle

Simply put, you can’t perform at your peak without a strong mindset. If you doubt yourself and continuously allow your inner critic to remind you of your self-perceived weakness and past mistakes, you will never be strong. In an article by psychologist, Amy Morin, she shared how often she sees clients who are resistant to […]

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Don’t Underestimate Stellar Customer Service

“That’s not my job.” When I heard these words from a company president in reference to customer service, I was shocked. Seriously? Customer service should be the foundation of all employee’s career success, no matter your position. It should also be the foundation for personal career success. That’s right. Customer service is basically networking in […]

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