Tag Archives | Career Advancement

Build Resiliency

Don’t you wish some days you could toss on your cloak of resiliency and repel any toxicity that may come your way. When you sense trouble ahead, shielding yourself from the impacts of negativity can go a long way to helping you stay healthy and happy, not to mention productive and successful. Toxic behavior can have long lasting effects on everyone. […]

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Avoid Sending Angry Emails

The best way to address hurt feelings in the workplace is to confront your aggressor face-to-face and in an unemotional and professional tone and share your concerns. Talking things out is the only way to really resolve conflict. Still, most of us don’t relish—or take—this approach. In fact, many turn to a “safer” solution of […]

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Don’t Underestimate Stellar Customer Service

“That’s not my job.” When I heard these words from a company president in reference to customer service, I was shocked. Seriously? Customer service should be the foundation of all employee’s career success, no matter your position. It should also be the foundation for personal career success. That’s right. Customer service is basically networking in […]

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